WAYS TO OVERCOME COMMUNICATION BARRIERS IN STUDENTS OF TECHNICAL SPECIALITIES

Abstract

The article is dedicated to the study of communication barriers among students of technical specialties and the search for effective ways to overcome them. We are convinced that the development of communication skills is an integral part of the training of highly qualified specialists in technical specialties, who are able to work effectively in the modern information society. The scientific novelty of the work is that for the first time in recent years, based on the results of studies of psychological, linguistic, socio-cultural features of communication barriers among students of technical specialties, effective ways to overcome them are proposed. The purpose of the study is to identify and analyze communicative barriers in interpersonal communication of students of technical specialties and develop effective ways to overcome them. The research methodology is based on theoretical (comparison, analysis, synthesis, generalization of the provisions of scientific literature), empirical (observation, conversation and the methodology “Assessment of communicative and organizational inclinations – KOS” (V.V. Synyavskyi and B.O. Fedoryshyn), as well as psychocorrectional methods (individual consultations, communicative games, trainings, educational activities). The scientific novelty of the work lies in the fact that for the first time in recent times, methods for overcoming communicative barriers in students of technical specialties have been proposed based on research into the psychological, linguistic, socio-cultural features of communicative barriers in this category of communicators. The purpose of the study is to identify and analyze communication barriers in the interpersonal communication of students of technical specialties and to propose effective ways to overcome them. A communication barrier is an obstacle that arises during interpersonal interaction and leads to ineffective communication, negative emotional state of interlocutors, and conflicts. The reasons for the emergence of communication barriers among future engineers may include: prolonged exposure to digital space; long hours of individual work, that limits the ability to communicate with others; focus on the development of hard skills and less attention to soft skills; the pecularities of educational programs, according to which little attention is paid to the formation of communicative and social skills. In addition, many students belong to the introverted personality type, which has much less experience in communication, but more obstacles in interacting with other people, inadequate selfesteem of students, and a low level of emotional intelligence. Among the communicative barriers of students of technical specialties, we distinguish: psychological, language (linguistic), socio-cultural barriers. The consequences of these barriers can be different: from the inability to accurately convey information and establish understanding to the emergence of a conflict situation. Problems of young specialists in professional communication lead to difficulties in communication, termination of contracts, agreements, and loss of employment. Conclusions. The results of the experiment showed that one third of students have a low level of communicative skills, which may be the cause of communicative barriers. Most students have a high and the highest level of organizational skills. Taking into account the types of communication on barriers and their causes, various methods and approaches of corrective work with students of technical specialties have been developed to overcome them: individual work, communicative games, socio-psychological trainings, educational activities. The positive dynamics of the experimental results proved the effectiveness of the proposed methods.