OPTIMIZATION OF MECHANISMS AND TOOLS FOR PROVISION OF ADMINISTRATIVE SERVICES IN THE STRUCTURE OF PUBLIC ADMINISTRATION

Abstract

The article analyzes the processes of providing administrative services, which are of great importance both at the national and global levels. It is established that the processes of providing administrative services depend on global factors and challenges of globalization, which, in addition, are a kind of platform for the implementation of new technologies in combination with existing mechanisms and tools. The special importance of providing administrative services to the broad strata of the population and their restructuring and re-profiling of administrative service centers in Ukraine is clarified. The article proves that the current state of providing administrative services at the national, local and regional levels is closely related to the implementation of digital technologies, which are designed to simplify access to them for the broad strata of the population, as well as optimize the functions, powers and labor efforts of civil servants. It is proven that the main structures where a significant amount of the above-mentioned transformations take place are precisely the Centers for the provision of administrative services, which are located in specific territorial formations and demarcations, as well as localities on regional grounds. The article presents mechanisms and tools of public administration that allow designated institutions and other structures to constantly improve and refine themselves according to existing features, conditions and objects. It is concluded that due to the provision of administrative services, the sphere of public administration is distinguished by the ability not only to perform its own functions and powers, but also to set priorities for further development and future transformation. The purpose of the article is to determine ways to optimize the mechanisms and tools of public administration in providing administrative services to wide segments of the population. Research methodology is the methods on which the author relies, in particular, analysis, synthesis, induction, deduction, modeling, formalization and generalization. Analysis is a method of cognition that allows dividing objects of study into component parts (natural elements of an object or its properties and relations). Deductive is considered an intellectual construction, which means summing up the belief or point of view of a specific object among many identical or similar ones in a single environment, while induction is understood as a transition from the partial to the general. Modeling is a method based on the use of a model to study the phenomena and processes of nature. Formalization is a method of studying various objects by reducing their structure in a symbolic form using artificial languages. The scientific novelty of the work lies in the fact that the authors paid attention to ways to optimize the mechanisms and tools of public administration in providing administrative services to wide segments of the population at the regional level. Conclusions. Thus, it is proven that it is through the provision of administrative services to the population that the state strives for its own development and improvement by reprofiling its own environment and structures, providing them with an expanded set of technical equipment and automated platforms. The process of providing administrative services should be perceived as a permanent and direct activity of the civil service, since it is inextricably linked with the usual executive functions carried out by central government and local self-government bodies. Due to administrative services, the state implements the latest and modern technical means in its spaces, where society is formed by groups, social statuses, and mental beliefs, on which various needs and beliefs depend.